Covid-19

 

 

In this particular context, home delivery is maintained and we have adjusted our returns and delivery conditions:

 

Orders in progress:

If you have placed an order recently, our shipping partner DHL has informed us that delays are to be expected. You can track your order via the DHL website.

 

Returns:

This information is likely to evolve according to the measures necessary / recommended by the authorities.
If your return has already been dropped off at a DHL relay point or declared as received, please contact Customer Service via the contact form, indicating your order number.

 

We will make sure to keep you informed of any further changes to the situation.

---

For questions concerning the following, please e-mail directly:

YUPSOUL - contact@yupsoul.com